Ben Shaw is a designer and researcher whose career spans product engineering, social science, organization studies, and artificial intelligence. He recently retired after 15 years at IBM Research, with prior employment at HP, IDEO, Institute for Research on Learning and Strategic Practices Group. Ben holds a B.S. from Stanford, and an MPhil and PhD from the Royal College of Art, London. His research has focused on communication, work practice and creative collaboration in high performing teams. Ben’s current interests center on creative ideas, where they come from, how they develop, and how that might be rapidly changing.